Certified Pre-Owned Service and Support

Service and Support from Bob King Autohaus and Mercedes-Benz

About Bob King Autohaus:

Further Information

With 1-800-FOR-MERCEDES (1-800-367-6372) you are only a phone call away from 24-hour Roadside Assistance, Sign and Drive service (a free jump-start, flat-tire change with your existing spare, or some fuel for an empty tank), Trip Interruption and trip routing, product and technical information, or anything else related to your Mercedes-Benz. Alternatively speak to our support team in Wilmington.

Mercedes-Benz Certified Pre-Owned Exchange Privilege

Every Mercedes-Benz Certified Pre-Owned vehicle from Bob King Autohaus is sold with a seven-day/500 mile Exchange Privilege.* If you are not satisfied, return within seven days/500 miles (whichever comes first), and the authorized Mercedes-Benz Dealer will exchange it with another Certified Pre-Owned vehicle of equal or greater value (if the buyer wishes to pay the difference).

*Speak to our staff at Bob King Autohaus for details.

Trip Interruption

Part of Mercedes-Benz Roadside Assistance, the Trip Interruption program reimburses** you for expenses up to $300 per day for up to three days in the event of a warranty-covered breakdown occurring more than 100 miles from home and causing an unexpected stay overnight.

**Reimbursement for actual documented meal, lodging and substitute transportation expenses incurred while your Mercedes is repaired at an authorized Mercedes-Benz Dealership.

Mercedes-Benz Dealer Support

Your Mercedes-Benz Certified Pre-Owned vehicle is supported by more than 300 authorized Mercedes-Benz Dealers nationwide, not just Bob King Autohaus, all of whom honor the standard Mercedes-Benz Certified Pre-Owned Limited Warranty and Extended Limited Warranty.

1-800-FOR-MERCEDES

Whether you need Roadside Assistance, product information, or you just can't remember how to program the radio, this is the magic number to call, 24 hours a day, 365 days a year.

Bob King Autohaus is a certified Mercedes-Benz dealer serving Wilmington, New Bern, Morehead City, Fayetteville, Jacksonville, Kinston, Clinton, Wallace, Leland, Southport, Bald Head Island and Wrightsville Beach, North Carolina (NC), and Myrtle Beach, South Carolina (SC) with exceptional customer service, including free door-to-door sales and service.

Price excludes taxes, title, registration, $875 transportation charge, and dealer prep fee. <